Payment Policy

100% Payment is due at time of booking. 

 

Refundable Security Deposit

Security Deposit (for damages) is Collected at the time of booking and will be Refunded within 7 days of check-out.

Cancellation Policy

  • Cancellation made 14 or more days prior to reservation start date will receive a refund of the paid amount, minus 12% processing fee.
  • Cancellation made within 7 – 14 days of reservation start date will receive a 50% refund.
  • Cancellation made less than 7 days from reservation start date are not eligible for refund.
  • Please submit your cancellation request using the form below.
  •  Allow 7 to 10 business days to process any applicable refund.

Notes:

  • Pets and ESAs are not permitted on the property or in the condo unit.
  • No smoking of any kind is permitted inside the condo or housing unit. Smoking inside will result in the loss of security deposit.
  • Please step outside the building to smoke.
  • The cancellation policy is enforced.
  • Please purchase travel insurance if you think you may need to cancel your reservation for any reason.

Cancellation & Refund Request Form

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