What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the internet; e-mail address; computer and connection information and history. We may use software tools to measure and collect session information, including dates and times of your visits. We also collect personally identifiable information (including name, email, and communications); product order and/or product reservation information; and comments.
How do we collect information? When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information? We collect such Non-Personal and Personal Information for the following purposes:
- To fulfill on-line orders as applicable;
- To provide and operate the services;
- To provide our users with ongoing customer assistance and technical support;
- To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors’ personal information?
Our company is hosted on a hosting platform, which provides and allows us to display our products and services to you through our website. Your data may be stored through our hosting provider’s data storage, databases and its general applications, which are stored on secured servers behind a firewall.
Your Data may also be stored by Third-Party Providers that we utilize to process your on-line payment. All direct payment gateways offered by our website (such as: Paypal, Authorize.Net, Stripe, BrainTree) adhere to the standards set by PCI-DSS as managed y the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information and its service providers.
Information about you if you use the Check-Out Service
Certain limited Services are available without being required to log in to or establish an Account. We will collect Personal Data, information about any funding instrument used, Device Information, Technical Usage Data, and Geolocation Information necessary to complete the transaction. If you are an Account Holder and choose to engage in a Checkout transaction, we will collect information about the transaction and may associate it with your Account. If you are not an Account Holder and choose to engage in a Checkout without Account transaction, we will collect and store all information you provide and use and share such information in accordance with this Privacy Statement.
How do we communicate with site visitors?
We may contact you to notify you regarding your inquiries, to troubleshoot problems with your visit, to poll your opinions through servers or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How can site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at support@metrotravellodge.com
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at: support@metrotravellodge.com
